SELLER’S OFFER

This Offer establishes the procedure for the sale of Goods by the Seller of Goods via www.JNSmore.com.   

The procedure for acceptance of this Offer by the User/Buyer is set forth in clause 1.2. hereof.

KEY TERMS

Seller of the Goods – MA-Business Reality s.r.o., identification code (ICO): 46993410, TIN (DIC): CZ46993410, registered office: Velké Kunratické 1313/4, Kunratice, 148 00 Praha 4, Czech Republic, is a participant of electronic commerce and sells the Goods remotely (online) through the website located on the Internet at www.JNSmore.com.  

User/Buyer of Goods is any person who has visited the Site www.JNSmore.com, registered or not registered on the Site, who has the intention to purchase Goods, as well as to perform other actions on the Site, or who purchases Goods using the Site for himself/herself and/or a third party (final consumer) with the purpose of use for personal, family, household and other needs not related to business activities. 

Recipient is the User/Buyer of Goods or a third party to whom the User/Buyer of Goods has transferred the information required to receive the Goods. 

Site is an information resource about the Goods and services related to the sale of the Goods posted on the website at www.JNSmore.com in the information and telecommunication network “Internet”, which is used to buy and sell the Goods remotely (online). The Seller of Goods is the owner of the website www.JNSmore.com.

Order is an electronic message of the User/Buyer of Goods sent to the Seller via Personal Account about his/her intention to purchase the Goods on the terms and conditions specified in the Order.

Commercial notification (message) is a message used by the Seller of Goods to stimulate electronic commerce, including newsletters of informational, advertising and marketing nature.

Website customer service (call-center) is a service through which the interaction between the User/Buyer of Goods and the Seller of Goods is carried out. 

Contact details of the call-center: e-mail: [email protected], phone: +420 770 606 774.

Any concepts, terms and definitions, other than those specified in this section, used in this Offer shall be interpreted in accordance with the laws of the Czech Republic, the European Union or a Member State.

1. GENERAL PROVISIONS

1.1 The Seller sells the Goods to the Users/Buyers of Goods using the website www.JNSmore.com on the terms and conditions of this Offer and in accordance with the legislation of the Czech Republic, the European Union or a Member State, where applicable.

1.2 By ordering Goods through the Site, the User/Buyer of Goods agrees to the terms and conditions of this Offer. The User/Buyer of Goods accepts the terms of this Offer by clicking on any of the buttons on the Site:

  • “Register”, 
  • “Confirm”, 
  • “Continue”, 
  • “Accept”, 
  •  or by clicking on the link sent to the User’s/Buyer’s e-mail to activate his/her account on the Site. 

The specified buttons, as well as following the link, represent an interactive element of the Site, which sends to the Site system a command to accept (electronically sign/accept) by the Buyer/User of Goods legally significant documents, links to which are sent by e-mail or displayed in a checkbox on the Site and is recognized as an action equal to a handwritten signature.

In case of non-acceptance of this Offer in one of the above ways, ordering of Goods through the Site is impossible. 

In case of acceptance of this Offer by one of the above methods, the agreement between the Seller of Goods and the User/Buyer of Goods shall be deemed to be concluded in electronic form on the terms and conditions set forth in this Offer. 

1.3 By accepting the terms and conditions of this Offer and ordering the Goods, the User/Buyer of Goods confirms that in accordance with the laws of the Czech Republic, the European Union or a Member State, he/she is legally capable and has the right to perform such transactions. 

The User/Buyer of the Goods shall bear the risks of all possible unfavorable consequences in case of providing the Seller with inaccurate and/or irrelevant information, which resulted in the impossibility of proper performance of obligations by the Seller of Goods. 

The Seller of Goods is not responsible for the consequences of the User/Buyer of Goods providing false (irrelevant) information when placing an Order. The obligations of the Seller of Goods in such cases are limited to restitution.

1.4 Unless otherwise expressly provided for by the current legislation of the European Union, or the legislation of a separate state-member of the European Union, a person who has not reached the age of majority and has limited legal capacity may accept the terms and conditions of this Offer and place an Order through the Site only with the consent of a legal representative (parents, guardians, etc.) to the processing of personal data of such person in accordance with the Personal Data Processing Policy posted on the Site at https://jnsmore.com/privacy-policy/.

1.5 The Seller of Goods has the right to send commercial notifications (messages) – informational mailings, including news, advertising and marketing, to the User/Buyer of Goods using their e-mail address and cell phone number. 

The consent of the User/Buyer of Goods to use his/her data (e-mail address, phone number) for sending commercial notifications (messages), as well as to receive these messages is given by the User/Buyer of Goods personally when registering on the Site. You can familiarize yourself with the text (form) of the Consent here __________________________________________.

1.6 The User/Buyer of Goods has the right to refuse to receive commercial notifications (messages) at any time without explaining the reasons for refusal by clicking the “Unsubscribe” or “Refuse” button located in the body of the mailing letter, or by contacting the Customer Service (call-center).

IMPORTANT: service messages informing the User/Buyer of Goods about the Order and its processing stages, changes in the operation of the Site, changes in the Personal Account, as well as other messages, one way or another related to the fulfillment of the terms of this Offer are not advertising and therefore cannot be rejected by the User/Buyer of Goods.

2. SUBJECT OF THE OFFER

2.1 The subject of this Offer is to offer and provide an opportunity to the User/Buyer of Goods to get acquainted with the Goods presented in the Catalog posted on the Site and to purchase them. 

Unless otherwise expressly stated on the Site – this Offer applies to all Goods and services presented on the Site, as long as offers to purchase them are placed in the Catalog.

3. INFORMATION ABOUT THE GOODS AND THE PROCEDURE FOR THEIR PURCHASE (ORDERING)

3.1 The Catalog on the Site contains information about the main characteristics of each Good offered for sale by the Seller. At the same time, the images and photos accompanying the Goods are mere illustrations and may differ from the actual appearance of the Goods. Information about the Goods posted in the Catalog on the Site is not exhaustive and may contain misprints and other technical errors. To clarify the information about the Goods, the User/Buyer of Goods has the right to contact the Customer Service Department by phone or e-mail.  

3.2 All Goods presented on the Site comply with the safety requirements applicable in the territory of the Czech Republic and the European Union, which is confirmed in accordance with the requirements of the applicable legislation. 

3.3 The order for the Goods is placed by the User/Buyer of Goods registered on the Site via his/her Personal Account.

In case of any difficulties in placing the Order, the User/Buyer of Goods may contact the Customer Service (call-center) for consultation.

3.4 After placing an Order on the website, the User/Buyer of Goods is provided with information about the placed Order. The information is displayed in their Personal Account.

3.5 After the Order is paid, the User/Buyer of Goods is provided with information about the payment and shipment of the Order. 

In case of Order placement with payment by cash on delivery, the User/Buyer of Goods is sent information about the Order shipment.   

The information is displayed in the personal account, as well as sent to the e-mail address and by SMS to the phone number specified by the User/Buyer of Goods when registering and placing the Order.

3.6 The Seller ensures the availability of the Goods presented on the Site for the preparation and execution of the Order.  If the Goods are out of stock at the Seller’s warehouse, the order on the Site becomes unavailable until the moment of replenishment of inventory.

3.7 If for technical reasons the Goods out of stock are available for ordering and the Order has been placed by the User/Buyer of Goods, the Seller, upon agreement with the User/Buyer of Goods (by means of a call from the Customer Service operator or by sending a corresponding message to the e-mail address) may:

  • cancel the entire Order, 
  • exclude the specified Goods from the Order (adjust the content of the Order), 
  • leave the Order “as is” pending. Such Order will not be sent to the User/Buyer of Goods until all ordered Goods are received.

3.8 In case of change or complete cancellation of the prepaid Order, the Seller will return to the User/Buyer of Goods the overpaid funds in the manner prescribed in Section 7 of this Offer.

3.9 When sending the Order, the Seller shall enclose in the transportation package (box) a form including the main details of the Order. At the same time, the invoice is received by the User/Buyer of Goods in the form of a download link in their Personal Account. Download links are available after logging in to the Personal Account in “My Orders” section.

4. PRICE OF GOODS AND PAYMENT PROCEDURE

4.1 The price of the Goods shall be indicated in the national currency of the Seller of Goods or in euros. 

4.2 The price of each Goods is indicated on the website. 

4.3 The price of the Goods on the website may be changed by the Seller of Goods unilaterally and without prior notification of the User/Buyer of Goods. 

The price of the ordered Goods is not subject to change. 

4.4 By accepting this Offer the User/Buyer of Goods agrees that payment for the Goods with the use of bank cards (cashless method) should be made and is made by the cardholder or a person authorized by him/her.

4.4.1 Authorization of bank card transactions shall be performed by the bank. If the bank has reasons to believe that the transaction is of fraudulent nature or has the nature of a suspicious transaction in accordance with the internal regulations and standards of the bank, the bank shall have the right to refuse to perform the transaction. The Seller is not and cannot be responsible for the impossibility of payment due to the requirements of a particular bank, of which the User/Buyer of Goods is a client, and the peculiarities of the bank products used for payment (in particular, credit cards and other payment instruments). 

4.4.2 At the stage of payment for the Goods, before making the payment, the User/Buyer of Goods will be provided with information about the commission fee, if any. Such information is provided by the respective bank selected by the User/Buyer of Goods for payment. 

The Seller of Goods does not reimburse the commissions and expenses of the User/Buyer of Goods related to the use of any banking products by the User/Buyer of Goods, as well as does not accept claims related to the occurrence of such expenses.

4.5 The Seller of Goods has the right to provide discounts on the Goods, establish loyalty programs, bonuses, marketing policy for Users/Buyers of Goods, reserving the right to place such information on the Site. Types of discounts, bonuses, order and conditions of their calculation may be changed by the Seller of Goods unilaterally and without prior notification of the User/Buyer of Goods.

5. DELIVERY OF GOODS

5.1 The methods, cost and approximate terms of delivery of the Goods are specified on the Site in the “Method of Delivery” section. 

5.2 The method of delivery of a particular Order is chosen by the User/Buyer of Goods when placing the Order from the possible options presented by the Seller, taking into account the place of delivery.  

5.3 The cost and terms of delivery of a particular Order shall be calculated individually, based on the location, method of delivery, selected transportation company (delivery service) and shall be indicated on the Site at the last stage of Order placement. 

The information posted on the Seller’s Site and available to the User/Buyer of Goods without placing a specific Order is indicated approximately.

5.4 The Seller shall not be liable in case of delay in delivery due to force majeure. 

Force majeure includes natural disasters (earthquake, flood, hurricane), fires, mass diseases (epidemics), strikes, military actions, terrorist acts, sabotage, transportation restrictions, prohibitive measures of states, prohibitions of trade operations, including with certain countries, due to international sanctions, as well as other circumstances preventing delivery and beyond the Seller’s control.

5.5. In case the order is collected at a self-pickup point, shipping company terminal, through a delivery service or by dispatch:

5.5.1. the Goods shall be delivered to the User/Buyer of Goods or to a third party specified in the Order as the Goods Recipient. 

If it is impossible for the above persons to receive the Goods, the Goods may be delivered to a person who can provide information about the Order (full name of the Goods recipient, order number). 

When delivering the Goods to a third party, this person shall present an identity document upon request, as well as a document confirming the right to receive the Goods (power of attorney or other document in accordance with the requirements of the current legislation). 

5.5.2 Title to the Goods and the risk of accidental loss of the Goods shall be transferred to the User/Buyer of Goods at the moment of transfer of the Goods to any person specified in clause 5.5.1. 

5.6 Upon receipt of the Order in the postamat:

             5.6.1. The Goods are received by the User/Buyer of Goods or by a third party to whom the User/Buyer of Goods has given the information required for access to the postamat cell by taking them out of the postamat box. 

The information required for access to the postamat box shall be sent to the User/Buyer of Goods by SMS or e-mail after sending the Order. 

5.6.2 Title to the Goods and the risk of accidental loss of the Goods shall pass to the User/Buyer of Goods at the moment of removal of the Goods from the postamat box by the User/Buyer of Goods or by a third party to whom the User/Buyer of Goods has given the information for access to the postamat box.    

5.7 The term for receiving the Order at the pickup point, at the terminal of a transportation company (delivery service) and in postamats is indicated on the Site at the stage of selecting the delivery method. 

5.8. The Goods not received by the Recipient of the Order due to reasons depending on the Recipient, upon expiry of the time period set for its receipt, shall be returned by the transportation company (delivery service) to the Seller.   

5.9 If the Goods (Order) not received by the User/Buyer of Goods are returned to the Seller, the period of free storage of such Order by the Seller shall be 60 (sixty) calendar days from the date of sending to the Buyer of Goods a notice of readiness to transfer the Goods (by SMS notification or otherwise).  

Upon expiration of the specified term, the Seller has the right at their discretion:

– To terminate the Sale and Purchase Agreement (Offer) in respect of the Order (Goods) not received in due time unilaterally, extrajudicially with the return to the User/Buyer of Goods of the paid monetary funds paid for the Goods. The refund of the paid money for the Goods is made on the basis of the User’s/Buyer’s application. The application shall be sent to the Seller of Goods through the Personal Account or through the Customer Service (call-center);

– to charge the User/Buyer of Goods the storage cost at the rate of 1 (one) euro for each day of storage of the Order (Goods) exceeding the free storage period; In case of charging the storage cost shall be paid by the User/Buyer of Goods at the request of the Seller in euro or in the national currency of the Seller of Goods in the amount equivalent to the amount calculated in euro.

5.10. Upon receipt of the Order, the User/Buyer of Goods, in the presence of a representative of the transportation company (delivery service), is obliged to:

  • open the transportation package of the Goods; 
  • inspect the Goods and check for compliance with the ordered quantity, assortment, completeness, for visible defects in quality, including checking the shelf life or service life of the Goods, integrity of the primary individual packaging.

5.11 If any defects are detected and the Order Recipient has any claims to the delivered Goods, i.e. in case of detection of:

  • discrepancy in the quantity of the Goods (shortage), 
  • discrepancy in the assortment of the Goods (attachment of Goods other than those specified in the description of the shipment), 
  • manufacturing defect (in terms of visible defects),
  • violation of the integrity of the primary (individual) packaging of the Goods,
  • Goods with expired shelf life or service life,  

a Statement of Identified Discrepancies shall be drawn up, which shall be signed by the Recipient of the Goods and a representative of the transportation company (delivery service), one copy of the Statement shall be kept by the representative of the transportation company (delivery service), and the second copy shall be kept by the User/Buyer of Goods (if the Recipient of the Goods is a third party, they shall be obliged to give the Statement to the User/Buyer of the Goods).  

If the Goods are received at the post office, the Statement of Discrepancies shall be drawn up unilaterally by the User/Buyer of Goods.  

5.12. If there are no claims to the delivered Goods specified in clause 5.11, the Recipient shall sign the document provided by the representative of the transportation company (delivery service) confirming the transfer of the Goods. The said signature indicates that the Seller of Goods has duly fulfilled the obligation to transfer the Goods.

6. EXCHANGE AND RETURN OF GOODS.

6.1. EXCHANGE AND RETURN OF GOODS OF PROPER QUALITY.

6.1.1 The User/Buyer of Goods has the right to refuse to fulfill the concluded contract and return the Goods of proper quality, except for the following categories of Goods (§ 1837 of the Civil Code (Act No. 89/2012) of the Czech Republic):

– perishable goods or goods with a short shelf life, 

– goods in hermetically sealed packaging, which for health or hygienic reasons are not recommended for return after the Consumer has violated them (e.g. damaged the protective packaging of the goods or broken the protective cap, or if other contamination of the goods may occur). 

– other goods under the law of the Czech Republic, the law of the European Union or the law of the Member State, where applicable.

6.1.2 The period for the return of Goods of proper quality is 14 (fourteen) days after the User/Buyer has received the Goods (§ 1829 of the Civil Code (Act No. 89/2012).

After 14 (fourteen) days from the date of receipt of the Goods, the Goods of proper quality cannot be returned.  

6.1.3 Goods of proper quality may be returned under the following conditions: 

– The Goods of proper quality must have the original appearance, configuration, packaging with which it was handed over to the User/Buyer of Goods (Recipient) upon acceptance. 

– The returned Goods of proper quality have not been in use.

6.1.4 In case of returning the Goods of proper quality at the Seller’s request, the User/Buyer of Goods shall pay the transportation costs incurred by the Seller to return the Goods to the warehouse. 

This condition is interpreted by the Parties as a proper notification by the Seller to the User/Buyer of Goods about the obligation of the User/Buyer of Goods to bear transportation costs in case of returning the Goods of proper quality, in accordance with paragraph “g” &1820 of the Civil Code (Act No. 89/2012) of the Czech Republic.

6.2. RETURN AND EXCHANGE OF THE GOODS OF IMPROPER QUALITY. 

6.2.1 The User/Buyer of Goods has the right to return or exchange the Goods of improper quality.

6.2.2 The Goods of improper quality are goods that contain defects. A defect of the Goods is their non-compliance with the mandatory requirements stipulated by law, or with the terms and conditions of the Agreement, or with the purposes for which the Goods of such kind are usually used, or with the purposes of which the Seller was informed by the User/Buyer of Goods when concluding the Agreement.

IMPORTANT: Difference of design or decoration elements of the Goods and their packaging from the images posted on the Site, as well as small wrinkles and irregularities, creases, small scratches of the packaging and other minor defects of the Goods, which do not spoil the appearance of the product and do not affect its utility, are not signs of improper quality.

6.2.3. Goods of improper quality are subject to return or exchange during the shelf life or service life of the Goods.

6.2.4 If the User/Buyer of Goods has received the Goods of improper quality and the Seller has not agreed otherwise in advance, the User/Buyer of Goods is entitled to make claims in accordance with the applicable legislation of the Czech Republic, the European Union or a Member State, where applicable, in the field of consumer protection of his/her choice (replacement of the goods, refund of the money paid for the goods, etc.).

6.3. REGISTRATION OF RETURN OF GOODS.

6.3.1 To process the return of Goods of proper quality, the User/Buyer of Goods shall apply to the Seller through the Customer Service (call-center) or send a request to reject the Goods through the Personal Account, indicating the number of the Order, attaching the Application for refund of the money paid for the Goods and a document confirming that the Goods of proper quality have been sent to the Seller. 

6.3.2 In order to return the Goods of improper quality, the User/Buyer of Goods shall apply to the Seller via the Customer Service (call-center) or send an application via the Personal Account, specifying the necessary information and attaching the documents named below.

Information and documents attached to the application for return of the Goods of improper quality:

  • number of the Order, 
  • description of the essence of the claim to the Goods (Order): manufacturing defect, discrepancy in quantity, discrepancy in assortment (the wrong product came), etc,
  • application for return of Goods and money;
  • a copy of the Statement of identified discrepancies (defects of the Goods), drawn up with a representative of the transportation company (delivery service), or unilaterally, if it is permissible under the terms of this offer.

At the Seller’s request, the User/Buyer of Goods shall also provide:

  • a copy of the document confirming payment for the Goods;
  • a copy of the description of the Order (Goods) delivered to the User/Buyer of Goods;
  • photo/video confirming the improper quality of the Goods. 

7. REFUND.

7.1 The refund to the User/Buyer of Goods of the money paid for the Goods, subject to return under the terms of this offer, is carried out within 14 (fourteen) days, after the User/Buyer of Goods sends an application to the Seller for the return of funds, provided that the User/Buyer of Goods confirms the sending (return) of the said Goods to the Seller, or to the person specified by him/her (paragraph 4 &1832 of the Civil Code (Law No. 89/2012). 

7.2 The refund to the User/Buyer of Goods of the overpaid funds, in case of change or complete cancellation of the prepaid Order, as well as in case of cancellation of the Order due to its non-receipt by the User/Buyer of Goods – is carried out within 14 (fourteen) days after the User/Buyer of Goods sends an application for refund to the Seller. 

7.3 The User/Buyer of Goods can send an application for refund either through the Personal Account or to the Customer Service (call-center) by e-mail: [email protected]

7.4 The refund of the money paid for the Goods by the User/Buyer of Goods through electronic payment is made by the Seller in the same way. The return of funds to the User/Buyer of Goods by another method is possible only if the User/Buyer of Goods agrees to it and if it does not entail additional costs for him/her (Clause 1 &1832 of the Civil Code (Law No. 89/2012). 

8. LIABILITY

8.1. In case of breach of the terms and conditions of this Offer, the liability of the Seller and the User/Buyer of Goods shall be determined in accordance with the legislation of the Czech Republic, the European Union or the Member State, where applicable.

8.2 The Seller is not liable for possible damage caused to the User/Buyer of Goods and/or third parties due to:

  • use of the Goods not in accordance with the intended purpose, 
  • failure to comply with the conditions of use, recommendations for use of the Goods, 
  • non-compliance with storage conditions of the Goods, 
  • failure to comply with other conditions related to the Goods specified both directly on the Goods packaging and in the instructions, inserts and other documents accompanying the sale of the Goods.

9. PROCESSING OF PERSONAL DATA. CONFIDENTIALITY

9.1 The Personal Data of the User/Buyer of Goods shall be processed by the Seller of Goods in accordance with the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC (“GDPR”), the Act of the Czech Republic on Transposition to the European Regulation GDPR No. 110/2019 Coll, other applicable laws and regulations and the Seller’s Personal Data Processing Policy posted on the Site at https://jnsmore.com/privacy-policy/.

9.2 The Seller of Goods uses Cookie technologies on the Site, which are applied in accordance with the Cookies Policy posted on the Site at https://jnsmore.com/cookie-policy/.

9.3 The Seller of Goods has the right to record telephone conversations with the User/Buyer of Goods in order to control the quality of service. By making a telephone call to the Customer Service (call-center) the User/Buyer of Goods, who acceded to the terms of this Offer, confirms that he/she is aware of the possible fact of recording a telephone conversation and agrees to such recording. The Seller of Goods undertakes to prevent any attempts of unauthorized access to the information obtained in the course of telephone conversations, as well as its transfer to third parties not directly related to the execution of the Order, in accordance with the legislation of the Czech Republic, the European Union or a Member State. The exception to this rule is when the Seller of Goods is obliged to provide such information to the relevant state authorities by virtue of law or court order.

10. FINAL PROVISIONS

10.1 Unless expressly prohibited by the legislation in force in the Czech Republic, the European Union or a Member State, the Seller of Goods is entitled to assign or otherwise transfer its rights and obligations arising from its relationship with the User/Buyer of Goods to third parties without its consent.

10.2 Personal Account and other services of the Site, as well as the Site as a whole, may be temporarily partially or completely unavailable due to preventive or other works, or for any other reasons of technical nature, including for reasons beyond the control of the Seller of Goods. The Technical Service has the right to periodically carry out necessary preventive or other works both with and without prior notification of the Users/Buyers of Goods.

10.3 The relations between the Seller of Goods and the User/Buyer of Goods, to the extent not regulated by this Offer, shall be governed by the laws of the Czech Republic, the European Union or a Member State. 

10.4 In case of any questions from the User/Buyer of Goods, he/she has the right to contact the Customer Service (call-center) by sending a message from the Personal Account, by phone, e-mail or in any other available way, using the contact details specified in this Offer or indicated on the Site.

11. CLAIMS AND DISPUTES OF THE PARTIES

11.1 All disputes arising between the parties to this Offer shall be settled by means of negotiations, as well as in a claim procedure. 

11.2 Users/Buyers of Goods shall send all claims to the Seller of Goods by sending a letter to the Customer Service (call-center) by e-mail: [email protected].  

Compliance with the claim procedure before appealing to the court is obligatory. 

Unless other terms are expressly provided for by this Offer, the Seller of Goods undertakes to respond to the claim of the User/Buyer of Goods within a period not exceeding 10 (ten) calendar days from the moment of receipt of the claim. 

11.3 Recognition by the court of invalidity of any provision in this Offer shall not entail invalidity of other provisions.

11.4 This Offer comes into effect from the moment of its publication on the Site. The Seller of Goods reserves the right to unilaterally and at any time change the terms of this Offer without any prior, as well as subsequent notifications and approvals. All changes and amendments shall become effective and binding on the parties from the date of publication on the Site, unless a different effective date is specified at the time of publication or by the legislation of the Czech Republic and/or the legislation of the European Union and/or the legislation of the Member State, where applicable.

12.OTHER TERMS AND CONDITIONS

12.1 For the convenience of the Users/Buyers of Goods, the possibility of translation of information and documents of the Seller of Goods posted on the Site into other languages without changing their content is offered. Regardless of the availability of translation into other languages – the Czech language version of documents, including the text of this Offer, shall take precedence over translations into other languages and shall be used by the Parties to resolve any disputes. 

12.2 The terms and conditions of this Offer (as well as any disputes, disagreements, settlements and claims arising out of or in connection with the performance of this Offer by the Parties) shall be governed by and construed in accordance with the laws of the Czech Republic, the European Union or a Member State where applicable. 

12.3 By accepting this Offer, the User/Buyer of Goods, regardless of the availability of translations of this Offer into other languages, confirms that the legislation of the Czech Republic, the European Union or a Member State, where applicable, shall apply to his/her relations with the Seller of Goods.

12.4 All disputes and disagreements between the Seller of Goods and the User/Buyer of Goods, if not agreed upon, may be referred by the Parties to the court in accordance with the jurisdiction of disputes established by the current legislation of the Czech Republic. Thereby, the User/Buyer of Goods and the Seller of Goods hereby consent to the exclusive jurisdiction of the courts of the Czech Republic in respect of any disputes that may arise from or in connection with the terms and conditions of this Offer or the related contract.